Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.
2 Results in Service Design
Services – and how they are designed and managed across the public and private sectors – are vital to the future of economies and societies across the globe. This innovative n ... +
The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and commun ... +