
Introduction
Programme overview
The Master’s Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities. When applying to the Master’s Programme in Service Management, you choose one of five specialisations: Culture and Creativity Management, Retail, Supply Chain Management, Sustainable Service Management or Tourism. We have a mix of students from all around the world.
Features of the programme:
The rapid development in supply chain management, including global challenges and new ways of organising supply chains and conducting business, require more qualified staff. You will study and analyse phenomena and situations such as service management in supply chain management contexts, transports and logistics management, organisational theory, the theory of science as well as qualitative and quantitative methods.
Curriculum
Programme structure
Semester 1:
- Introduction to Service Management (7.5 credits)
- Introduction to Supply Chain Management (7.5 credits)
- Managing Service Organisations (7.5 credits)
- Theory of Social Science (7.5 credits)
Semester 2:
- Methods in Social Sciences (15 credits)
- Service Logistics (7.5 credits)
- Sustainable Logistics (7.5 credits)
Semester 3:
- Elective courses (15 credits)
- Intermodality and Traceability in Transport Systems (15 credits)
Semester 4:
- Master’s Thesis (30 credits)
Career Opportunities
Career prospects
Graduates from this programme will work as project leaders, senior managers as well as consultants and analysts in different organisations, including hospitals and municipal organisations. You are also qualified to perform research projects across a wide spectrum of logistic and supply chain companies and organisations.